ITIL Foundation Essentials. The Exam Facts You Need

Книга "ITIL Foundation Essentials. The Exam Facts You Need". Prepare for the ITIL Foundation exam ITIL is best practice for IT Service Management, developed by the UK government and globally adopted in both the public and private sectors. ITIL is not prescriptive, but rather it is a framework that organisations can adopt and adapt. The Foundation Certificate is the entry-level ITIL qualification, which offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL service lifecycle. The aforementioned elements, concepts and terminology of ITIL have been condensed into this pocket guide to provide candidates with the essential facts they need in order to pass the ITIL Foundation exam. All you need to know to achieve ITIL Foundation Certification An official ITIL® Licensed product, ITIL® Foundation Essentials is a distillation of critical information - no waffle or padding - just exactly what you need to understand how to pass the ITIL Foundation ...